It's all about the interface

And ours is pretty good.

People, interface, and data make the Peach platform.
"Any product that needs a manual to work is broken."
- Elon Musk

Better design has been seeping into our everyday lives ever since Ikea opened their doors. Apple has shown us how beautiful hardware and software can be. And at PeachWorks, we are obsessed with great user interface design and creating an unmatched user experience.

People and the Data they Love

In Robert Hoekman's book Obvious Design, he points out that the Web world is divided into three layers: people, data, and the interfaces that stand between them. The first layer is the people — people who have information, use information, and want still more information. It's a restaurant's owners, general managers, and staff. And it's your suppliers and service providers. The third layer is the data layer. This contains the raw essence of everything that people want to know. Every customer and employee record, electronic communication, financial transaction, etc. all live in the data layer.

Sitting in between is the interface layer - in our case, the Peach platform, with it's apps for inventory and staff scheduling, reporting, logs and checklists, and forecasts.  These applications manage our data and present it to us. They let us play around with it, churn it, spit it out, translate it, decipher it, analyze it, share it, and sleep on it. Interfaces stand between people and their data, providing access to the data like a door from one room to another. Unfortunately, most applications are not as simple to use as a door. Peach was created to change that.

Our Vision

We started with the users, and thought about what would make their experience better:

Clean and uniform restaurant management software design

Clean and Uniform Design

We've all used ugly software. Uniformity is core to good design. Simple and clean design without distractions, which then makes introducing small differences to create meaning and importance possible.

Mobile restaurant management apps

100% Mobile

It's a mobile world, and users spend as much or more time working from hand-held tablets and smartphones. Mobile functionality cannot be a subset of the web-based version when many users will never log in from a laptop or desktop computer.

Restaurant management software that gets users started quickly

Quick to Get Up and Running

Restaurant turnover is high and new employees need to learn quickly. So your software needs to have training and ramp-up processes built-in to get users started quickly.

Restaurant management software with a consistent interface

Consistent User Interface

Users often require multiple systems or apps to accomplish their goals. That can mean multiple websites and logins, but also long learning curves and lower productivity when users have to learn and interact with multiple interfaces. Not to mention the poor person whose job it is to administer and support all of them.

Restaurant management software that's fully integrated with your POS and vendors

Fully Integrated

The other problem with multiple systems is that the data is separated, leaving companies to write their own import and export processes (requiring more systems) or performing manual processes to stitch everything together.  How do my sales compare at stores that complete their line checklist on top versus those that don't?  Did I see any impact at the stores that tried a different vendor for their lettuce last month?

Easy to change POS systems with our restaurant management platform

Easy Ability to Change Systems

An unfortunate but common story involves a company that has used a software system for a year or two and outgrows it, or just wants to move to something different. They then find out their data is not really theirs, and it will cost extra to take it with them – if it's even possible.

A platform can be developed to address all of these issues, but the bigger challenges become 1) creating an environment where the applications work together seamlessly, 2) finding a simple and fast way to design and build these applications, and 3) still maintaining the power and flexibility to create sophisticated apps?

And that's what we've done.

Next up: Buy and build